Top management’s expression of its intentions, direction, and aims regarding quality of its processes.
The purpose of this procedure is to define the responsibilities and actions of ESQ CERTIFICATION ASSURANCE in relation to the investigation of disputes, complaints and appeals.
Policy of Confidentiality.pdf
This policy defines how confidentiality of the information obtained or created during the certification activities, is ensured.
RG-01 Rules of the ESQ Certification Assurance logo rev.2.pdf
This document defines the rules which certified organizations are required to follow in order to be authorized to use the ESQ CERTIFICATION ASSURANCE certification logo or to make reference to the certificate issued.
RG_02 Management System Certification Regulation ENG.pdf
These current General Regulation define the general regulation to be applied for the appointment certification of conformity of management systems.